Since my first game of Minesweeper on my dad’s old computer, I’ve been obsessed with technology. At eight years old, I developed a thirst for knowledge for all things tech. Why does it work, and how? What can we do to make it better? And how can we use these technologies in a way that is practical in our daily lives?
My first real computer experience came from an IBM E3 PC, complete with a 533Mhz processor, a whopping 64mb of RAM, and a luxurious 8GB hard drive. A family friend donated a graphics card to the cause, and thus begun my tweaking journey. From installing a Knoppix Linux on a Live CD to creating a media center PC, to figuring out just how I could get something faster than 56Kbps dial-up, that beige box provided me the foundations for an entire career.
I started working with wireless networking in a professional capacity when I was hired by Northwest Hospital in 2012 as an End Device Support technician. While this wasn’t a Network Engineer role, it did provide me with an excellent foundation of client-side wireless knowledge. It’s one thing to design a network, and another entirely to troubleshoot and diagnose issues as perceived by the end user. Learning from the network access and end user workflow side first, I gained extremely valuable knowledge that helps me design networks more effectively. I followed this passion further, and became the 32nd person in the world to be certified as an Ekahau Certified Survey Engineer – Troubleshooter. Granted, it’s a relatively new certification, but it still stands as one of my most proud professional achievements.
Since then, I’ve worked in the enterprise technology sector, providing answers and assistance to users, and helping to connect people to the things they love. Whether installing and configuring wireless networks, assessing device performance, or identifying workflows in need of improvement, using and configuring the technology available to us has always been my most exciting calling. Although, these days, it’s a lot less beige.